Ridiviaanh is a booking platform connecting trekkers with independent, locally verified guide partners. We are not a tour operator. The trek is conducted by the guide partner.

All trekkers must be between 12 and 60 years of age at the time of the trek. Bookings made for persons outside this range are void. No refund if a trekker is turned back for failing to meet this requirement.

Trekkers are solely responsible for ensuring they are in good physical health and free from injuries or conditions that would prevent safe participation. The guide has the right to refuse any trekker who appears unfit or injured at the meeting point. No refund in such cases.

10 or more days before trek start: 80% refund.
5 to 10 days before trek start: 50% refund.
Less than 5 days before trek start: no refund.
No-show without prior cancellation: no refund.
Refunds processed within 5–7 business days via the original payment method.

If a trek is cancelled due to snowstorm, landslide, government restriction, or other circumstances beyond our control, a full refund or reschedule will be offered. Ridiviaanh is not liable for consequential losses such as travel or accommodation costs.

Valid government-issued photo ID must be presented to the guide at the meeting point. Ridiviaanh reserves the right to cancel without refund if ID cannot be verified or does not match booking details.

Alcohol and illegal substances are prohibited on trek. Any trekker found in violation will be removed from the group immediately without refund.

Trekking in high-altitude mountain terrain carries inherent risks including injury, altitude sickness, adverse weather, and accidents. Ridiviaanh and its guide partners are not liable for any injury, loss of life, loss of property, or other damages arising from participation.

Meals ordered through this platform are prepared by our local guide partners in mountain conditions with limited facilities. Ridiviaanh and its guide partners are not liable for any allergic reaction, food intolerance, illness, or adverse response resulting from consumption of meals ordered. It is the sole responsibility of each trekker to assess their own dietary requirements and allergies before ordering. No refund will be issued for meals not consumed due to personal dietary restrictions or allergies. If you have a severe allergy, do not order meals through this platform.

By checking the box below, you confirm that all members of your group are between 12 and 60 years of age, are in good physical health, have no injuries or medical conditions preventing safe participation, and that you have read and agree to all terms above.